Lorla - Terms of Service

Effective date: 29 June 2026 Last updated: 29 June 2026

1. Who we are

Lorla ("Lorla", "the App", "we", "us", "our") is a mobile time-capture application for attorneys, operated by GrowthX Group LLC dba Cyberaktive ("the Company"), a Wyoming limited liability company with a mailing address of 36 Shadow Brook Ln, Lander, WY 82520, United States. Our contact for these Terms is Liam Barnes, liam@cyberaktive.com.

By creating an account, connecting Lorla to Clio, or otherwise using the App, you agree to these Terms of Service. If you do not agree, do not use Lorla.

2. What Lorla does

Lorla helps solo and small-firm attorneys capture billable time at the moment work happens and sync it into their Clio Manage account. Lorla:

  • connects to your Clio Manage account using Clio's official API (version 4) over per-user OAuth in Clio's Canada (CA) hosting region;
  • reads your matter list so you can select the right matter when capturing time;
  • writes time entries you create and approve back to Clio;
  • works offline-first - it caches your matter list and queues your time entries on your device so you can capture time without connectivity, then syncs when you reconnect.

Lorla requests only the Clio access it needs to do this: reading your matters and your time entries, writing time entries back to Clio, managing the webhooks that keep your matter list in sync, and reading your basic Clio account identity. It does not request broad or global access to your Clio account.

3. Eligibility and your account

You must be at least 18 years old and authorized to use the Clio account you connect. You are responsible for maintaining the confidentiality of your device and your Clio credentials, and for all activity that occurs through your connected account.

Lorla is offered to individual attorneys connecting their own per-user Clio OAuth authorization. Firm-level administration features, if and when offered, will be governed by additional terms.

4. Your relationship with Clio

Lorla is an independent third-party application. It is not produced, endorsed, or operated by Clio (Themis Solutions Inc.). Your use of Clio Manage remains governed by your own agreement with Clio. Lorla's access to your Clio data is authorized by you through Clio's OAuth flow and may be revoked by you at any time from within Clio or from within Lorla. When you revoke that authorization, Lorla stops accessing your Clio data and deletes the Clio data it holds (see Section 8 and the Privacy Policy).

5. Professional responsibility - your time entries are yours

Lorla is a capture-and-sync tool. It does not give legal, billing, ethical, or professional-responsibility advice. You are solely responsible for the accuracy, completeness, and propriety of every time entry you submit to Clio, including its description, duration, billable status, and the matter it is assigned to. Lorla may suggest a matching matter using an on-device heuristic, but you choose and approve the matter and the entry before anything is synced to Clio. No time entry leaves Lorla for Clio without your review and approval.

You remain responsible for your professional and ethical obligations, including the confidentiality of client information and any applicable bar or billing rules. Lorla does not assume or discharge any of those obligations on your behalf.

6. Acceptable use

You agree not to:

  • use Lorla in violation of any law or of your agreement with Clio;
  • attempt to access Clio data, other Lorla users' data, or our systems beyond what your own authorization permits;
  • reverse-engineer, interfere with, overload, or attempt to circumvent the App's security, rate limiting, or access controls;
  • use Lorla to store or transmit content you are not authorized to handle.

7. AI-assisted features (not active at launch)

Lorla is built to offer optional voice-to-draft time capture and AI-assisted billing-narrative drafting. These features are turned off at initial launch and are not available to you unless and until we explicitly enable them. They are gated behind business-associate agreements with the relevant providers (see the Privacy Policy and Security Policy). Until those agreements are in place and the features are enabled, no audio is transcribed and no narrative is generated by a third-party AI provider. If and when these features become available, we will update these Terms and the Privacy Policy and disclose the providers and processing regions before you use them.

8. Data, privacy, and deletion

Our handling of your data is described in the Privacy Policy and the Security Policy, which are incorporated into these Terms. In summary:

  • Lorla caches a limited set of Clio matter fields and queues your time entries on your device.
  • Five fields that may contain privileged client or narrative content are encrypted at rest on your device using AES-256-GCM; the encryption key is generated on your device and never leaves it.
  • Your cached matter data is automatically evicted after a 30-day time-to-live.
  • On sign-out or when you de-authorize Lorla in Clio, Lorla wipes its on-device store and deletes the corresponding data held by our backend.

9. Service availability and changes

Lorla is provided on an "as available" basis. We may modify, suspend, or discontinue the App or any feature at any time. We do not currently commit to a contractual uptime guarantee. We may update these Terms; material changes will be communicated through the App or by the contact details associated with your account, and continued use after an update constitutes acceptance.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LORLA IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or that every time entry will sync to Clio without delay. You are responsible for verifying that your time entries appear correctly in Clio.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOST BILLABLE TIME, ARISING FROM OR RELATED TO your use of Lorla. The Company's total aggregate liability arising out of or related to these Terms or your use of Lorla will not exceed the greater of (a) the total amounts you paid the Company in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars (USD $100). Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless the Company from claims arising out of your misuse of Lorla, your violation of these Terms, or your violation of any law or of any third party's rights, including your obligations to your clients and to Clio.

13. Fees

Lorla is a paid subscription.

  • Free trial. New users receive a 14-day free trial with full access to Lorla. No charge applies during the trial. To continue using Lorla after the trial ends, you subscribe at the applicable rate (founding-member or standard). We make the trial end date clear in the App, and you may cancel at any time before any charge.
  • Standard subscription. Lorla is offered as a monthly subscription at USD $49 per month.
  • Founding-member rate. The first one hundred (100) attorneys who subscribe during the 30-day launch promotional window receive a founding-member rate of USD $29 per month, locked for the life of their continuous subscription. The promotional window and the 100-subscriber limit each independently close founding-member enrollment, whichever comes first. The locked rate ends if the subscription lapses or is cancelled; resubscribing afterward is at the then-current standard rate.
  • Billing and renewal. Subscriptions are billed monthly in advance and renew automatically each month until cancelled.
  • Cancellation. You may cancel at any time; cancellation takes effect at the end of the current billing period and you retain access until then. Except where required by law, fees already paid are non-refundable and partial months are not prorated.
  • Refund precedence. Where you purchase through the Apple App Store, Apple's own refund policy and process govern any refund, and you must request refunds through Apple; we generally cannot issue App Store refunds directly. Where you purchase through our web payment processor, that processor's refund mechanics apply and our refund terms above govern as between you and us. If a marketplace or payment processor grants a refund that our terms would not, that grant controls for that transaction; nothing in these Terms overrides a refund you are entitled to under the App Store's terms, the web processor's terms, or mandatory consumer-protection law in your jurisdiction (including statutory withdrawal/refund rights for consumers in the EU/EEA, the UK, and Australia).
  • Price changes. We may change the standard subscription price on at least thirty (30) days' notice. The founding-member locked rate is honored for as long as the subscription remains continuously active.
  • Taxes. Stated prices exclude any applicable taxes, which are your responsibility.
  • Payment processing. Subscriptions are billed through the platform from which you obtain Lorla (the Apple App Store or our web payment processor); that platform's payment, billing, and refund mechanics also apply to your subscription.

14. Termination

You may stop using Lorla at any time by signing out and de-authorizing Lorla in Clio. We may suspend or terminate your access if you breach these Terms. On termination, the deletion behavior in Section 8 and the Privacy Policy applies.

15. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-laws principles.

Informal resolution first. Before starting an arbitration, you agree to first contact us at liam@cyberaktive.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

Binding arbitration. If the dispute is not resolved through informal resolution, any dispute arising out of or relating to these Terms or your use of Lorla will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, seated in Wyoming. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

Class-action waiver. You and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court to protect its intellectual property or confidential information.

This arbitration agreement is governed by the Federal Arbitration Act.

Consumers outside the United States. The Wyoming governing-law choice, the binding-arbitration requirement, and the class-action waiver above apply only to the extent permitted by the mandatory law of your country of residence. If you are a consumer in the EU/EEA, the United Kingdom, Canada, Australia, or another jurisdiction whose mandatory consumer-protection law makes pre-dispute arbitration agreements, class/collective-action waivers, or a foreign choice of law unenforceable against consumers, those provisions do not apply to you to that extent, and:

  • nothing in these Terms deprives you of the protection of mandatory consumer-protection provisions of the law of your country of residence;
  • you may bring proceedings, and we may be required to bring proceedings against you, in the courts of your country of residence where local law so requires; and
  • the limitation of liability and disclaimers in these Terms apply only to the extent permitted by the mandatory law that applies to you.

This carve-out does not waive the Wyoming/AAA/FAA framework for users for whom it is enforceable; it disapplies it only where local mandatory law would otherwise strike it.

16. Contact

Questions about these Terms: Liam Barnes, GrowthX Group LLC dba Cyberaktive, 36 Shadow Brook Ln, Lander, WY 82520, United States, liam@cyberaktive.com.

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